01
Installed-base support
Support for systems we deliver and for systems taken over after an audit of hardware, software and documentation.
02
Controls troubleshooting
Remote connection to diagnose PLC, HMI and network faults; on-site when the fault needs hands.
03
Robot support
Program changes, recovery after crashes, re-teaching, safety configuration checks.
04
Preventive maintenance
Scheduled checks of cells, safety functions and wear parts, aligned with planned stops.
05
Software backups
Every program version stored and labelled, so the running version is always known.
06
Obsolescence review
Inventory of controllers, drives and HMIs with supplier status and risk ranking.
07
Retrofit planning
Phased migration plans that fit your shutdown windows and budget cycles.
08
Remote & on-site
Secure remote access agreed with your IT team; planned visits by region.
09
Spare-parts strategy
Recommended critical spares, stock levels and lead-time risks per system.
10
Lifecycle modernization
Upgrades of controls, HMIs and data systems when support or performance runs out.
- 01RequestPhone or email
- 02TriagePriority agreed
- 03Remote diagnosisSecure connection
- 04Site visitIf needed
- 05ReportBackup + record
